Freight business was started officially in the year 1836 in England. The then business owner started freight forwarding just to understand the nuances of the business. As the business starts growing across Europe and America Freight Forwarders have started to realize the potential of the business. In early nineties several shipping companies have been established. At the very beginning railway corporations of different countries have taken freight from one location to another.
There was no international Freight Forwarder until a company called “innkeepers” was established in London to transport goods across the countries. At the beginning Freight Forwarder will only arrange the goods to transfer to the destination and give advice on documentation and agents in the destination take care of the international rules and regulations. In modern days the company takes care of everything.
The definition of freight forwarding has also been changed across the world. Previously the responsibilities of Freight Forwarder were less. They were accountable only for storing the goods and delivering them on behalf of the goods’ owner. Any kind of documentation required in cross border transfer would not be their forte. Generally separate agencies tying up with the Freight Forwarder would take care of any custom related action.
Now the role and definition of Freight Forwarder has changed almost entirely. They take care of each of everything during the process of transferring goods locally or internationally. Only few clicks are required to be done by the shippers. It has provided a hassle free shipping of goods to a great extend for the customers. Now a Freight Forwarder will not only track the goods but also will negotiate price along with creating insurance for the goods. Even post delivery if there is any insurance claim then also the forwarder will be responsible. Any custom related complications will be taken care of by the forwarder. The ultimate aim is to transport the goods a securely as possible and deliver them within prescribed time. If any good is damaged then the shippers will contact shipping company to resolve and the Freight Forwarder will be the responsible person to take care of this.
The number of years a company has been in business reveals the amount of experience and expertise that a company possesses. Usually, well established freight companies provide a comprehensive range of services to ensure that customers enjoy a good experience with them. These services range from document handling to consultancy.
Therefore, never base your final decision on pricing alone. The greatest benefit of hiring a well established freight company is that you don’t have to worry about the logistic issues. Most, if not all, of these issues would be well taken care of. For instance, custom clearance can present a problem for inexperienced companies. But for well established companies, this is just another daily operation.
Never make rash decisions. If you are unsure of the level of service that a company will provide, don’t hire them for a large and complicated shipment. Try them out first with small shipments, and if they prove to be reliable, you can proceed to use them again for larger shipments.